All posts at a glance
Knowledge, stories, and insights from our everyday life
In our post archive you'll find all content in one place. Here we bring together expert knowledge, case studies, and behind-the-scenes insights into our projects and our team.
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stories
How Australia changed the way we work - 16,000 kilometers apart and up to 10 hours of time difference
How Ben and Lena run their company between Germany and Australia, use the time difference, and what role Remote First plays.
Let us show you how we replaced our support with AI! - Why we didn't replace our support, but improved it
Can AI replace customer support? We developed and tested our own AI agent. The most important insight: it's not AI, but structured processes and centralized information that make good support.
Why every remote-first team should visit Europapark - What our team event is about - and why shared experiences, workshops, and in-person meetings make the difference.
How do you strengthen team cohesion when everyone works remotely? At our team event this year at Europapark, we combined workshops, shared experiences, and personal interaction - and show why this time is so valuable to us.
From Apple to Google in 24 Hours - What's Behind It? - The unexpected tech story of our LA trip
We traveled to Los Angeles to learn from the biggest tech companies. Of all places, a visit to the Apple Store showed us why excellent customer service matters more than any technology.